System Architecture

WhatsApp Commerce Platform

A lightweight commerce experience where discovery happens on web/app, and order confirmation + delivery updates happen over WhatsApp — built for businesses that fulfil manually.

WhatsApp-First Light Commerce SMB-Friendly
WhatsApp Commerce Platform Dashboard Interface
Overview

Commerce that fits how small businesses actually sell.

Not every business needs full automation on day one. Many teams fulfil orders manually — and WhatsApp is already their customer relationship channel.

This platform separates discovery from fulfilment: customers browse and place orders, admins receive them instantly, and updates are managed through WhatsApp with clear status tracking.

Capabilities

System Modules

Built for speed-to-market: catalog, checkout, admin, and WhatsApp-led communication.

01

Product Catalog

Create categories and products easily. Keep the discovery experience clean, visual, and fast.

02

Checkout Flow

Simple order placement flow that captures exactly the details you need to fulfill an order.

03

Admin Dashboard

Admin receives orders instantly, updates status, and tracks fulfilment progress in one view.

04

WhatsApp Updates

Send payment links and delivery status updates using consistent, pre-approved message templates.

05

Customer Tracking

Customers can track their order status through a simple link provided in their WhatsApp message.

06

Basic Reports

View order volume, status breakdowns, and operational insights to improve your process.

User Interface

Customer + admin flows in one system

Customers browse on web/app. Admin manages orders. WhatsApp handles updates — without losing traceability.

WhatsApp Commerce Workflow Screens
Next step

Want to see it mapped to your workflow?

We’ll walk through the modules, the user journeys, and the deployment approach — then recommend the cleanest path to adopt it for your operations.

Direct access to the partners. No sales layers.